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Privacy Policy

Effective Date: 16th May 2025

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Thank you for choosing DermatNow for your online dermatology consultation needs.

We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect:

a. Personal Information:

  • Name

  • Contact details (email address, phone number)

  • Date of birth

  • Gender

  • Medical history

  • Photos and images for diagnostic purposes

2. How We Collect Information:

We collect information through the following means:

a. User Input:

  • Information provided by users during registration and consultation.

b. Third-party Sources:

  • We may receive information from third-party service providers and partners.

3. How We Use Your Information:

a. Providing Services:

  • To facilitate online dermatology consultations.

  • To deliver test results and treatment plans.

b. Improving Services:

  • Analyzing user data to enhance our services and user experience.

c. Communication:

  • Sending notifications, updates, and important service-related information.

d. Legal Compliance:

  • Complying with legal obligations and regulatory requirements.

4. Information Sharing:

a. With Healthcare Professionals:

  • Sharing necessary information with our team of dermatologists for consultations.

b. Third-Party Service Providers:

  • Engaging third-party service providers for IT support, hosting, and analytics.

c. Legal Compliance:

  • Sharing information to comply with legal processes and government requests.

5. Security Measures:

a. Encryption:

  • Utilizing encryption technologies to protect data during transmission.

b. Access Controls:

  • Implementing access controls to restrict unauthorized access to information.

c. Regular Audits:

  • Conducting regular security audits to identify and address potential vulnerabilities.

6. User Choices:

a. Opt-Out:

  • Providing users with the option to opt-out of non-essential communications.

b. Account Deactivation:

  • Users can request account deactivation by contacting our support team.

7. Children's Privacy:

Our services are intended for individuals aged 18 and above. We do not knowingly collect information from individuals under the age of 18.

8. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy as needed. Any changes will be communicated through our website or via email.

9. Contact Information:

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

DermatNow

sheenaderm@gmail.com

Thank you for trusting DermatNow with your dermatology consultation.

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